Dear IH Scout & Truck family,
As we monitor the unfolding Coronavirus/COVID-19 situation, our focus is on the health and well being of our employees, customers and vendors. We are committed to taking the proper precautions to ensure everyone’s health and well being. We expect our compliance to surpass the CDC’s requests.
As of today, we are still open and working at full capacity to fulfill orders. As always, we are working hard to get all orders out the same or next day if possible. We will continue to monitor the situation and adjust business practices accordingly as additional guidance is issued. We will do our best to avoid any delays in shipping orders while maintaining healthy practices. Please understand if at times orders may take slightly longer than usual.
While most of our business is conducted online and over the phone, we are asking will-call and walk-in customers to please make arrangements for pickup prior to coming to the warehouse/store. This will allow us to prepare your package ahead of time and limit the waiting period inside the shop. At this time we are not closing our showroom or museum as this space is large enough for folks to keep are safe distance from one another and limit possible exposure. This may change, so call ahead if you want to visit the showroom museum.
Take this time to get some wrenching done on that project in the garage while practicing “Social Distancing”. We are all in this together and that is exactly how we will overcome. Let’s crush the curve. Thank you all for your continued support, patience and understanding.
-The sSs Family & Team